Not resolved
2.0
Details
Customer service
Discounts and Special Offers
Price Affordability
Website
0 comments

I just put $50 on my laundry card online and was given a code. I went to the laundry room and put my card and the code in.

I was given an invalid code message. I called the company which I was on the phone with when I loaded my card and was told there is nothing they can do! Even the manager was an incompetent *** and I was basically told I was screwed. I will be contacting the BBB tomorrow and filing a complaint through my apartment complex.

Beware, always load your card in the office and not online!!!

A VERY PISSED OFF CUSTOMER!!!!

Review about: Mac Gray Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Let the company propose a solution.

I didn't like: Bad customer service, Incompetence, Being treated like dirt.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
You May Also Like