Mac Gray - Awful! Furious over my time being wasted!
Two weekends in a row and I can't do my laundry because the credit card reader won't work. Calls to customer service do no good. They will not allow you to speak to a supervisor. You just get pushed to voicemail or told by agent they don't send technicians out on weekends. I dwell like saying to their management, uh hello you insufferable corporate fatcats, when do you think all of us worker bees do our laundry? I dont have a car so I am now going to have to spend my Saturday off schlepping my laundry ffour blocks to the nearest laundromat. Oh, but wait you don't care because you have all your laundry done by domestic help and don't have slightest concept.
The machines and laundry room they manage are pathetically dirty and littered on a continuous basis which adds to my disgust.
My advice would be to any renters, if a property has Mac Grays machines demand a rent reduction before signing the lease. You should not have to pay for access to machines that half the time you will not be able to use.
Review about: Mac Gray Customer Care.