Contact Mac Gray Customer Service
Mac Gray Phone Numbers and Emails
Toll-Free Number:
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(800) 622-4729Deerfield Beach, FL
Customer Service:
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(505) 881-2013Albuquerque, NM
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(201) 531-1401Carlstadt, NJ
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(915) 592-2121El Paso, TX
Contact Information
Corporate Office Address:
Summary of Mac Gray Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Mac Gray?
Cards Question:
- “My card not work”
- “Redeem money on card”
- “I have an old card that I haven't gotten rid of yet”
Refund Question:
- “Refund”
- “Refund on my card”
- “Refund from my card that we no longer use”
Product/ Service Question:
- “Broken machines”
- “I need to buy a new card”
- “The machine not working”
Staff Question:
- “Service issue”
- “Customer service”
- “Place service request”
Payments and Charges Question:
- “Rebate”
- “Recharge”
- “Washing Machine Charged My Credit Card $8.00 And The Machines Didn't Start”
Return/ Replace Question:
- “Replacement card”
Shipping and Delivery Question:
- “I reported a machine out order on line this morning. I have not received a confirmation”
Request for Information Question:
- “Ask a question about water tempurture”
Other Question:
- “Employee file”
- “To report an issue with equipment”
- “Dryer”
About
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Mac-Gray specializes in commercial laundry. The company was founded in 1927. Its headquarters is based in Waltham, Massachusetts, USA. Mac-Gray offers the following equipment: front-load washers, top-load washers, single dryers, stack dryers, and stack washer dryers. It is also possible to order a service and maintenance program with 100% control of coin box. Mac-Gray has a lease option for people who have no enough money to run business. Parts department has commercial laundry parts and accessories for any brand name. Customers who are going to run laundry operation can send a request and get an estimate free of charge. The company accepts credit cards.
Mac Gray is ranked 66 out of 343 in Cleaning Services category
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